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Core Information Systems (CIS) from KDI (Kobelt Development Inc)
The Core Information System (CIS) is an integration of the core entities and functions found in most commercial information systems. Modeled using the SYNON CASE tool, the business objects and methods of CIS allow you to customize your system to meet your specific needs, and add value to all of your accounts.
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EB Suite Customer Support Help Desk from EB Suite
The Customer Support module include the following features: Contact Management, KnowledgeBase, Customer Self-Service Portal, Case Tracking, Case Assignment, Support Team Control, Interaction History, email notification of cases, Notes and Attachments
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