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Welcome to the Ziff Davis Enterprise Web Buyer's Guide, a comprehensive directory of over 30,000 IT products and solutions. The Web Buyer's Guide includes complete product listings, plus reviews, user ratings, research and other key decision-making tools, all designed to help you make smarter technology buying decisions.
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Customer Interaction Center from Interactive Intelligence
Description: Customer Interaction Center gives contact centers an innovative pre-integrated application suite and multimedia ACD capability to manage phone calls, faxes, e-mails and web interactions from one platform.
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